|---Module:text|Size:Small---|
The Fast Mode Awards celebrate innovation and excellence in the global telecommunications sector, highlighting organisations that are shaping the future of connectivity through advanced technology. The 2025 edition, announced via online live stream on December 1st, distinguished leading initiatives across operators and technology partners for their contribution to next-generation transformation.
|---Module:image|Size:Small---|
|---Module:text|Size:Small---|
Field Technician Assist is a GenAI-powered platform that supports remote and field technicians with real-time, data-driven recommendations. By combining Large Language Models, predictive analytics and a cloud-native architecture (GCP), the solution reads past work orders, technical documentation and performance data to guide technicians through faster, more accurate interventions. This results in improved first-time-fix rates, increased operational efficiency and enhanced customer satisfaction.
This recognition reinforces the value of the Vodafone and Celfocus partnership and reflects the dedication of all teams involved in delivering cutting-edge, business-impacting solutions that continue to raise the bar in telecommunications innovation.
