As part of Vodafone Portugal’s BSS core IT systems, the Siebel upgrade project was a critical piece to continue unleashing the value of the undergoing CSP digital transformation. There was a strong need to automate and streamline the entire process to achieve smaller release cycles, while maintaining the defined quality standards.
Vodafone Portugal challenged Celfocus to accelerate the Siebel upgrade and unlock test automation for the business acceptance validations. Predominantly manual testing activities were being performed, resulting in thorough and time-consuming releases, as well as unproductive human resource management.
The goal was to decrease release approval time for small and large releases, covering automated regression and sanity testing, while also reducing business teams’ workload and effort on tasks that could be automated.
The team reached three key milestones:
The delivered test cases covered 12 functional Siebel work areas – such as inventory, configuration orders and user support, and the different scopes of the continuous testing pipelines included mandatory and non-mandatory Siebel regression tests, sanity (also known as smoke) tests and tests per work area.
Vodafone Portugal’s proprietary Test Data Management tool (TDM) was integrated into the automated testing ecosystem through Celfocus Automated Testing Framework, allowing for an easier and more effective way to build user stories for automate test cases.
Celfocus helped Vodafone Portugal to significantly shorten validation cycles, decrease the reliance on business analysts and developers to perform testing-related activities while reducing manual activities to the essential. Furthermore, the framework delivered the following benefits: