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The Tier 1 telecom operator was facing complexity in accessing and analysing data across multiple systems, resulting in a heavy reliance on technical teams for queries and insights. This fragmented access to information slowed down decision-making and limited the democratisation of data across business users.
Celfocus developed a conversational AI agent that enables natural language interaction with data, integrating with data platforms to execute queries, retrieve insights and generate reports.
The solution combines analytics, reasoning and execution capabilities within a single agent, providing an intuitive interface that supports both business and technical users.
The solution offers:
