Celfocus collaborated with Telecoms.com in the Annual Industry Survey 2024, exploring the role and impact of Artificial Intelligence in the future of Telcos.
Key Takeaways:
- More than half of respondents are pleased with the telecom industry’s business performance year-to-date, viewing it as ‘good’ or ‘excellent’
- AI (excl. GenAI), Automation, and Machine Learning (ML) are the top priority investment areas for telecoms organisations in 2025
- Nearly a third of respondents have already started implementing and using AI solutions in some areas
- Meanwhile, there is a dichotomy of views in the industry on whether AI will have a transformative or incremental impact on telecoms
- Almost two thirds of respondents consider edge computing very important, if not critical, to existing telecom networks
- However, nearly seven in ten respondents state their organisations to be still in an exploratory stage of edge computing
- Top two key drivers to deploy Wi-Fi 7 are introducing new tech use cases and enhancing multi-user experiences
- Despite the key drivers, half of respondents are uncertain about their organisational timelines for deploying Wi-Fi 7
