Vodafone Group: IoT Next Generation Monitoring (NGM) One Pager

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Ensuring highly available, high-quality connectivity is essential, particularly as the volume of connected devices and demand for strict SLAs continues to grow. Vodafone Group IoT and Celfocus partnered to evolve Vodafone into a cognitive service assurance approach, leveraging AI and Machine Learning (ML) to enable significant operational improvements.

Faster, with service anomaly detection under 5min, down from over 30min.
Better, with under 5% false positives down from over 80% on legacy, and lower true-positives missed.
Intelligent, with ML-based adaption to service usage, instead of legacy human-set thresholds.
Higher service quality and efficiency with reduction of customer-reported incidents.

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