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Celfocus and Vodafone win two awards at The Fast Mode Awards 2026

November 4, 2026
Celfocus and Vodafone win two awards at The Fast Mode Awards 2026
Celfocus and Vodafone have been recognised with two awards at The Fast Mode Awards 2026. OneX, developed with Vodafone Portugal, received the CX Catalyst award for Impact in the Telecoms Solution Provider category. VodafoneTV FinOps received the Operational Excellence Leader award for Performance in the Communication Service Provider category.

|---Module:text|Size:Small---| Organised by The Fast Mode, the awards celebrate the organisations and initiatives driving innovation and transformation across the global telecommunications industry. Winners are recognised across four dimensions (Performance, Innovation, Impact and Growth) in categories spanning AI, cloud, networks, customer experience and operational excellence.

OneX, developed by Vodafone Portugal and Celfocus, is a cloud-native platform that brings stores, telemarketing and customer service together on a single architecture and one commercial catalogue. By radically simplifying and automating end-to-end processes, OneX enables customer journeys that once took more than 30 minutes to be completed in just a few. Built on reusable components, it also provides a scalable foundation for future transformation, including AI-driven customer journeys.

Vodafone TV FinOps, a joint initiative between Vodafone and Celfocus, introduces a Self-Funded FinOps model that turns cloud optimisation into a continuous operational capability. By bringing technology, finance, operations and business teams together around shared visibility and accountability, the initiative strengthens financial governance and improves cost predictability. It releases nearly €1 million in value each year, which is reinvested in platform growth, security and further optimisation, without the need for additional budget.

These awards reinforce how Next-Gen Intelligence and Making Data Actionable translate technology and innovation into measurable business outcomes.

Explore the full list of winners: The Fast Mode Awards 2026.

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