SessionsCatalystsWorkshops

Agentic AI

As networks grow more complex, operations teams face increasing difficulty in transforming large amounts of data into timely, actionable insights. At DTW-Ignite 2026, learn how Agentic Network Operations combines domain-aware AI, GenAI, and autonomous agents to change raw network data into clear, explainable actions.

Delivering seamless, low-latency experiences is now essential. However, limited visibility, fragmented data, and increasing operational pressure continue to slow down detection and resolution. This affects both performance and customer experience.

Agentic AI addresses these challenges by introducing greater speed, intelligence, and simplicity into network operations. It enables a shift from reactive troubleshooting to proactive, real-time assurance, helping teams detect and resolve issues faster, improve network performance and user experience, and reduce both operational complexity and costs.

Sessions

From pilot to platform: Turning autonomous use cases into enterprise capability

  • How early automation projects were selected and prioritised
  • What had to change to make autonomy production-ready
  • Building shared platforms instead of disconnected solutions
  • Key milestones on the journey from experimentation to scale
  • Business impact achieved once autonomy became “business as usual”
Mario Volonterio
Business & Technology
Leader
Carla Penedo
Executive Director
of Cognitive Automation

From 30 Minutes to just a few: How Vodafone simplified complex customer journeys at scale

  • How Vodafone and Celfocus unified fragmented channels into one experience
  • What the One Experience Programme changed in customer journey design
  • How a cloud-native, composable architecture enabled simplification
  • Key gains in speed, reducing execution time from 30+ minutes to minutes
  • Business impact through improved productivity, conversion, and agility
Artur Baptista
Head of PMO & Project
Management Department
Ricardo Baptista
Head of
Architecture
Luís Coelho
Head of
Hyper-Personalisation Offer

Panel: Designing the hybrid network of the future

  • Will hybrid networks define future architectures and how should CSPs rethink network architecture for hybrid terrestrial–space environments?
  • Autonomy and AI role in managing complexity and resilience
  • Which services will drive growth first: consumer coverage, enterprise IoT, or critical infrastructure
  • The skills and organizational changes required to support NTNs
  • How CSPs can engage now through partnerships, trials and Catalyst collaborations
Artur Baptista
Head of PMO & Project
Management Department
João Antunes
Head of Autonomous
Networks Offer
David Villegas
co-Chair ODA for Satellite
Collaboration Project
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Catalysts
Workshops
From 30 minutes to just a few: Deep dive into Vodafone OneX Case

Executive Lunch: After the success story presented at The Loft, join Ricardo Baptista (Vodafone) and Luis Coelho (Celfocus) and deep dive into how Vodafone Portugal used OneX to create faster, simpler, and more consistent customer experiences at scale.

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From towers to space: Monetising global coverage

Executive Breakfast: Join Mariam Kaynia (Eutelsat), David Villgeas (TMForum), Philip Laidler (STL Partners) and João Antunes (Celfocus) for a deep dive into automating unified terrestrial and satellite networks to scale growth, monetise global coverage, and enable the next era of connectivity.

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