At its second edition, this industry key report is based on a survey to over 180 CSP’s (350 execs in total) to analyse their pain points, current status and also to help benchmark in the Digital Transformation journey.
Its reading will enlighten in:
- Why are CSPs struggling to articulate a vision?
- What is the role for platform business models?
- What is the status of digital transformation?
- What are the primary drivers and challenges?
- What’s wrong with CSPs’ culture and how can they change it?
- Where are the skills gaps and how can CSPs address them?
- What is the role of network technology in digital transformation?
- Where are CSPs with deploying network functions virtualization and software-defined networking?
- What are the biggest challenges around virtualization and cloud?
- How can TM Forum help?
Becoming a Digital Centric Customer Organization
Celfocus has a dedicated article sharing its vision for the Digital Transformation that so many CSPs are undertaking and how CELFOCUS Omnichannel can play an important role in that journey.