Mind the gap
When a gap is identified in the current technology market
– because existing solutions are unable to deliver significant benefits
– we create specialist products to complement other suppliers’ capabilities.
Products
CELFOCUS Omnichannel
CELFOCUS Omnichannel is a telco oriented solution, developed to ensure a consistent customer journey, regardless of the touchpoint. It covers sales and customer care scenarios for Assisted Channels (shops, call centres, partners, and field engineers) and Non-Assisted channels (eShop and self-care), supported by a common and smart platform, for a seamless cross-channel experience.
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Electronic Signature
A unique solution to implement and manage a fully digital document signing process to save time, costs to improve document traceability and security.
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CELFOCUS Order Management
CELFOCUS Order Management is the master orchestrator that maps, sequences and fulfills any enterprise’s application request. It has the ability to map business oriented complex processes, break them into specific technical processes that are thereafter ready for automation and system synchronization. This orchestration allows any operator to quickly access information on any given step of the fulfillment order that was previously initiated.
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Financial Services Regulation
A streamlined regulatory reporting solution ensuring compliance with regulatory requirements and facilitating the organisation’s ability to adapt, respond and perform under a landscape of ever-growing requirements.
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Financial Services Asset Management
A single solution to manage the entire asset management workflow to reduce costs in licensing and training while providing business teams with an integrated view of portfolios, which can be crucial for profitability.
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Financial Services Factoring and Leasing
Catering to Financial Institutions with multiple clients, business sectors, languages and currencies allowing companies to easily set up new business units and markets without additional software expense.
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One Net
Many enterprises have to deal with the annoyance of managing multiple suppliers to cover their communication needs.
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