Digital Factory: Harnessing advanced technologies for efficient, automated, and connected manufacturing processes.

Digital Factory

From Traditional Efficiency-driven to Modern Velocity-oriented Delivery

Business ScenarioOur ApproachBenefits

Helping organisations setting up and operating a Digital Factory by deploying modular Digital Factory Platforms that enable velocity and address customer-specific delivery needs.

Business Scenario

Disruptive digital-native business models adopted by emerging companies across industries have been putting pressure on established players to modernise their processes and become more proficient in addressing customer requirements and keeping up with market dynamics.

Long-standing organisations are realising that differentiation arises from excellent customer experience and innovative products and services, which induce the ability to introduce changes at light speed in response to customer demands and competitor moves.

In this hectic (and rather uncertain) business landscape, organisations must therefore bear a triad of key operational actions to remain competitive and sustain their business, namely by developing customer intimacy, innovating, and being flexible and quick to act.  

These conditions are driving organisations to acknowledge that IT and technology must move from playing a supporting role to a strategic role, serving as a key part of their core offer. As a result, strategic control over those domains needs to be reclaimed, leading to the need to create and maintain a strong knowledge pool, ensure adequate delivery capacity, select the best tools, and manage the delivery and operation processes. 

Business Operations | Product development | Celfocus

The concept of Digital Factory emerges in this context as an integrated and comprehensive digital software development ecosystem in which change is welcomed and teams are mission-based, instantly collecting and sharing information in a collaborative, co-creation environment. 

The goal is a holistic planning, evaluation and continuous improvement of all essential structures, processes and resources connected with the software product, relying on technology to allow for end-to-end monitoring, automation and continuous integration/continuous delivery (CI/CD), among other capabilities.

Our Approach

How Celfocus is helping Enterprises with Digital Factory Platforms

Celfocus helps organisations setting up and operating a Digital Factory by deploying modular Digital Factory Platforms to enable velocity and address customer-specific delivery needs. These platforms are built on proven, pre-built assets and designed to integrate with the most complex technology landscapes, to support scaling development teams and to allow for quick reconfiguration.

The increased sophistication that software platforms bring when climbing the value ladder usually comes with a price. Bearing this in mind, Celfocus Digital Factory platforms are compliant with industry standards and are open to being integrated with the organisation delivery process and tools, thus promoting vendor diversity.

While the product development is held by the Client, Celfocus Digital Factory Platforms are integrated among themselves and address specific functions of the Digital Factory, including the tools and procedures to accelerate software development.

Digital factory | platforms operations | Digital Experience | Celfocus

The Infrastructure Platform

allows to set up and operate a cloud infrastructure for production and non-production environments, which can scale up and give full autonomy to development and site reliability engineering teams, leveraging the latest infrastructure-as-code best practices.

The Digital Integration Platform

is a digital transformation accelerator that allows for new digital-native solutions, which are typically microservices-based, to be easily integrated with the existing legacy integration architectures. From a technical perspective, it’s an open and microservices-based architecture platform that runs business processes independently.

The Integration and Deployment Platform

is a fully integrated CI/CD solution that gives development teams the autonomy to manage how the software they build is automatically tested, certified, packaged and deployed. The solution is compatible with different development technologies and is engineered for efficiency.

The Quality Assurance Platform

is a technology-agnostic framework that is suitable for complete and complex testing systems. It applies industry best practices and standards, enabling teams to design and implement rapid, robust, scalable and easily configurable scenarios for multiple testing environments, with low maintenance effort. Test suites can be triggered to run automatically with every release, promoting continuous testing under CI/CD contexts. They can also be triggered upon request or scheduled to be executed at desired times and frequencies.

The Monitoring or Observability Platform

is an integrated modular platform that delivers a unified view over the entire IT ecosystem, bringing together key operational indicators from applications, infrastructure and the software delivery process. The platform guarantees that both development and site reliability engineering teams use a common toolset to monitor and analyse applications and infrastructure.

Being able to accommodate further functions, each platform’s value proposition is presented below.


Celfocus’s Digital Factory approach to software development delivers the following key benefits:

Digital factory | Digital Experience | Celfocus

The most transformative impact of adopting the Digital Factory approach leveraging Celfocus Digital Factory Platforms is the potential to reduce from months to days or hours the lead time for IT to respond to business needs. Automation in each development lifecycle step makes it feasible to support multiple releases per day.

Celfocus’s Digital Factory Platforms allow organisations to focus on delivery when developing products. The technologies required to run the factory foundations, such as cloud infrastructure, CI/CD and test automation, are managed within Celfocus Digital Factory Platforms. Therefore, organisations are freed up from less value-added tasks and able to focus on the core technologies required to steer product development, such as Content Management or JavaScript frameworks, and to build engaging customer experiences.

By adopting Celfocus’s approach, CSPs’ technology delivery will be able to reorganise around product development, gain flexibility to scale to market demands and improve the lead time to respond to business needs.

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Use Cases

Global Telco

Celfocus is operating Digital Factory Platforms for a Global Telco in different areas - IoT (Consumer and Enteprise), Integration (SIG) and Network (NOC-CIAS).

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Use Cases

CSP Tier 1 Europe

After a strategic assessment of the Enterprise Digital team priorities, Celfocus set up and operates the Infrastructure, Integration and Quality Assurance Platforms that are now developing online products for the B2B team.

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Use Cases

CSP Tier 2 Europe

Celfocus is operating the Digital Factory that is evolving the sales and care applications for both assisted and non-assisted channels. The development teams are working directly with the business, autonomously from the IT Department.

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Use Cases

CSP Tier 1 Middle East

Celfocus laid the foundations of a future-ready delivery factory that opens the way for the next phases of the Transformation Program. The project set up the Infrastructure and the Integration and Delivery Platforms.

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