How to put data access to better use and seize value?
Hiscox Europe challenged Celfocus to build a trustable data platform that could become the single source of consumption for self-service, reporting and advanced analytics in the European business unit, with different country views and GDPR compliance, among other specifications.
Beyond technical implementation, Celfocus supported Hiscox teams’ upskilling and increased autonomy, adapting thoroughly to the company’s requirements and objectives.
The solution adopts a data collection and processing framework by using a powerful tool with a graphical interface to simplify implementation and maintenance and promotes automation and reusability through metadata configuration, which supports core and localisations.
In addition, the solution is data governance-oriented – meaning that processes and technologies are designed to manage the overall data governance (data quality, data privacy, cataloguing, and data lineage) – and enables future advanced analytics use cases (namely Artificial Intelligence, Machine Learning and data exploration).
According to Diogo Conceição, Chief Operations Officer at Hiscox Europe, “Celfocus presented a differentiated top-down approach that demystified the idea that building a data warehouse takes years. We were able to meet our pre-defined deadlines and address our business's main necessities and requirements.”
Celfocus granted a top-down approach based on a methodology that looked at Hiscox’s actual needs and business requirements. This allowed for a functional, vertical solution to be created in approximately 1 year, ensuring information consistency, relevance and granularity.
The solution offers:
In addition, the solution allows for self-service and is a user-friendly tool for reporting, composing a single source of truth for Hiscox’s business users.