Keeping a track on customers
Digital has contributed to a rising number of channels through which customers get in touch with the operator....
Launching a new business unit dedicated to the Enterprise segment
A new area of expertise is born in the Netherlands.
People aren’t numbers: How CELFOCUS Omnichannel is Reinventing Relationships
Customers shouldn’t be defined by their ID or number, but as an individual person. Learn more how CELFOCUS...