The answer to these questions can be challenging for many Communication Service Providers (CSPs). This document aims to provide insights about the journey that CSPs must take to fulfil the omnichannel promise, leveraging Celfocus´ offer and experience in deploying and supporting transformation and omnichannel projects.
Celfocus Fixed Mobile Convergence White Paper
- Drivers and constraints of FMC
- Types of offers enabled by FMC
- Roadmap to convergence