Supporting organisations to quickly and easily implement digital customer onboarding experiences that can be fully managed and updated by the business stakeholders.
Celfocus Digital Customer Onboarding White Paper
Key Takeaways
- The impact of customers’ expectations on digital onboarding and the phygital context.
- Why having an end-to-end vision is crucial for a good onboarding experience.
- How to instantiate a digital onboarding framework through a Journey Platform.
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