Electronic Signature
A unique solution to implement and manage a fully digital document signing process to save time, costs to improve document traceability and security.
Market Dynamics
Many organisations, across different industries and geographies, have started their digital transformation journey due to the need to keep up with trends, improve operational efficiency or provide customers and other stakeholders with what they come to expect from, mainly, digital native organisations.
The digital transformation can include reinventing the business model, simplifying the product portfolio or rethinking processes to improve communication and productiveness.
In process digitalisation a weak point is the need to collect signatures. In banking, for example, customers many times need to visit a branch to sign the contract for the new credit card they applied for online, making the process inefficient and time consuming. Other downsides can be related to: missing signatures; copies on all signed documents; compliance risk and significative administrative burden; difficulty in bringing everyone together at a signing ceremony; physical archive, among many others.
What If There Was Another Way To Tackle This Challenge?
Digital signatures are safer to use and provide greater control over who signs, when and how signatures are performed, enabling full auditability on the document lifecycle and allowing the dematerialisation of business processes.
There are several electronic signature solutions available in the market, but few fully cover the requirements already described. Celfocus eSign provides a rich set of functionalities to adapt to a diverse variety of uses cases, providing native integration to a plethora of systems, ensuring the highest security standards and compliance with the most common regulations.
Celfocus eSign is a cloud or on-premises solution to manage processes that require digital signatures. Delivers great user experience, by delivering real-time signing moments between stakeholders, reducing the abandonment of acquiring a new product or subscribing to a new service.
The solution provides a unified toolkit for all digital signing needs: from document creation (e.g. contracts) to all the necessary steps (individual signature of all parties involved such as Customers, Guarantor, Company Employee/Representative, Customer Legal Representative), centralising all options into one platform.
When we need to sign a document, the solution creates a PDF that requires the signature of all relevant parties. It guarantees that signatures are captured correctly and, in the order, defined for a specific document/journey (e.g. only after a Customer has signed can the Company Representative sign). The relevant signature data (signature crop, biometric data) can be captured and stored for future use (e.g. signature comparison).
The use of microservices allows for the seamless integration to the organisation APIs, such as archiving of signed documents in the Company’s Digital Repository, sending Email and SMS with the Company’s receipt email. It supports the possibility to represent the organisation’s organic structure so that all users, that share the same position can see, and sign the documents associated.
Furthermore, as collecting and managing signatures demands a high level of adaptability to the organisation’s business model, Celfocus eSign provides a comprehensive set of possibilities to capture signatures, understanding for each process which one is more appropriate: Handwritten; Click2Sign; Transcription; Qualified Certificates; Smartcard; USB Tokens; OTP; Two Factor Signature or Custom.
Celfocus eSign was developed to fit any process that requires signature collection. It was developed with organisations’ specific needs and business logic in mind.
- Save Time and Costs;
- Multiple Signing Options;
- Fully Extendable;
- Compliant with European Regulation;
- Improve Business Processes;
- Real-Time Signing;
- Fully Auditable;
- Blends in Your UI.
