e
Editorial

I would like to take this opportunity to wish you and your family a very successful New Year.

2017 is shaping up to be an amazing year as CSPs around the globe continue to roll-out services to meet the new digital customer’s expectations, resulting in the emergence of new business models and opportunities.

In this edition, don’t miss out on the latest news about Celfocus and how we helped Vodafone Portugal to improve the customer experience by deploying the Product Selector. Once again Celfocus is one of the Mobile World Congress exhibitors, learn how you can visit us and schedule a meeting in advance.

Enjoy reading and hope to hear from you soon.

CELFOCUS CEO
w
What we have been up to

Celfocus is thrilled to be part of such an amazing achievement while working in a project that raised so many challenges since the very beginning.

When purchasing a mobile device, doubt and diversity are always showstoppers. To help overcome this challenge, Celfocus delivered the Product Selector for Vodafone Portugal.

c
Challenging the future, today

Customers shouldn’t be defined by their ID or number, but as an individual person. Learn more how CELFOCUS Omnichannel is reinventing relationships.

The importance of treating information and knowledge as a real asset, and having a systematic procedure in place to measure and control data has real impact on a business.

d
Discovering Celfocus

Celfocus will be present at the Mobile World Congress, which will take place in Barcelona, between 27 February and 2 March.


Flash Interview with Controller Ana Barradas