A project, supported by the European Commission, to overcome existing challenges in Digital Transformation projects.
In recent years, Telco's initiatives that embrace a digital world (Digital Transformations) have shown multiple weaknesses in their existing/legacy systems. Digital channels are now the preferred touchpoint between Telco’s and its customers. Moreover, when interacting with legacy systems, digital channels face problems such as high latency, little flexibility and poor scalability.
In order to achieve a competitive advantage, Celfocus wishes to provide tools and processes that help overcome these challenges. Based on the accumulated knowledge and technical skills gathered during many years in Digital Transformation projects in distinct geographic locations, Celfocus will develop a platform that supports all the offers Telco operators may have available through its digital channels, also taking into consideration the requirements (implicit and explicit) in terms of availability, performance and throughput /latency.
Celfocus also wishes to avoid bespoke solutions that can become highly dependent of massive code level or highly customized applications, typically harder to maintain and evolve.
The platform, "Digital Offer Manager for Telecoms" (DOM TELCO), will overcome many of the challenges faced in Digital Transformation projects, allowing us to capitalize on the existing know-how and proven solutions. Thus, projects are shorter, less disruptive and with a greater success rate.
In one word, achieve what we call Virtualization – effectively have a separation between business and the “real” systems supporting it. Presenting a more reliable and effective system without having to rebuild all the existing ecosystem.