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Keeping a track on customers

Digital has contributed to a rising number of channels through which customers get in touch with the operator....

November 20, 20193 min read

Network Centred, Partner Enabled and Customer Oriented

OSS is the insurance policy CSPs do not want to use and, for that to happen, the real work is done by...

July 10, 20192 min read

People aren’t numbers: How CELFOCUS Omnichannel is Reinventing Relationships

Customers shouldn’t be defined by their ID or number, but as an individual person. Learn more how CELFOCUS...

April 3, 20193 min read