Keeping a track on customers
Digital has contributed to a rising number of channels through which customers get in touch with the operator....
Network Centred, Partner Enabled and Customer Oriented
OSS is the insurance policy CSPs do not want to use and, for that to happen, the real work is done by...
People aren’t numbers: How CELFOCUS Omnichannel is Reinventing Relationships
Customers shouldn’t be defined by their ID or number, but as an individual person. Learn more how CELFOCUS...