Reaching E2E control of Customer Experience is a cornerstone of Digital Transformation in the Financial Services sector

In collaboration with Finovate, Celfocus participated in a podcast and a live webinar on Customer Knowledge...

October 12, 20205 min read

The rough path to a digital business

Being “the leader on friction removal” or the "catch-up".

September 23, 20203 min read

API-Centric vs. ESB-Centric? Why not both?

The Digital Way is revolutionising how companies use technology.

September 9, 20203 min read

From CRM to CJM

Customer Journey Mapping is focused on the Digital Customer Experience and maps the customer needs into a...

September 1, 20203 min read

Evolutionary approach to embrace full digitalisation

Digital enables large-scale innovation and disruption, driving efficiency gains and transforming how customers...

July 14, 20203 min read