Reaching E2E control of Customer Experience is a cornerstone of FSI Digital Transformation
In collaboration with Finovate, Celfocus participated in a podcast and a live webinar on Customer Knowledge...
The Future of CRM – Part 1
CRM technologies are decades old and much of traditional core functions, such as sales, marketing and customer...
Keeping a track on customers
Digital has contributed to a rising number of channels through which customers get in touch with the operator....