Perspectives

From B2C to B2me: Unlocking the Value of Hyper-Personalisation

With its Hyper-Personalisation solution, Celfocus wants to scale up the personalisation leveraged by AI & ML to ...

June 19, 20234 min read

Embracing the Next Generation of Network Automation

CSPs must shift the focus from providing communications to delivering personalised digital experiences,...

April 27, 20234 min read

20 Years of Delivering High-Value B2B Customer Experiences

With a lengthy evolution history within Telcos, Service Navigator is now an integral part of the Celfocus...

April 27, 20234 min read

Elevating Business Services & Data Monetisation

CSPs’ underlying support systems will have to enable cross-ecosystem processes and more flexible monetisation ...

April 3, 20234 min read

Digital Transformation: an endless (r)evolution?

Digital transformation is not solved merely with technology, argues Luís Coelho, who addresses the changes...

February 23, 20234 min read