From B2C to B2me: Unlocking the Value of Hyper-Personalisation
With its Hyper-Personalisation solution, Celfocus wants to scale up the personalisation leveraged by AI & ML to ...
Embracing the Next Generation of Network Automation
CSPs must shift the focus from providing communications to delivering personalised digital experiences,...
20 Years of Delivering High-Value B2B Customer Experiences
With a lengthy evolution history within Telcos, Service Navigator is now an integral part of the Celfocus...
Elevating Business Services & Data Monetisation
CSPs’ underlying support systems will have to enable cross-ecosystem processes and more flexible monetisation ...
Digital Transformation: an endless (r)evolution?
Digital transformation is not solved merely with technology, argues Luís Coelho, who addresses the changes...