As per the European Data Protection Board (EDPB), the application of the General Data Protection Regulation (GDPR) in the first two years has been successful, considering it has strengthened data protection as a fundamental right and clarified the interpretation of data protection principles. The GDPR has triggered an increasingly worldwide...
How CELFOCUS Omnichannel is reinventing relationships
Some years ago, the concept of mass customization emerged and became the new soundbite and business jargon. It promised to solve one of the biggest challenges companies face; how to deliver personalized products/services, taking advantage of economies of scale. Although we can all appreciate the virtue of the principle, implementing...
The best of both worlds
c – Competition between colleagues is healthy? Why? apl– In my opinion, more than competition, what makes us truly strong is collaboration. Working towards a common goal, valuing different perspectives and points of view and promoting diversity will certainly result in more creative, robust and inclusive solutions. However, in moderation,...
How to measure user experience quality
“How many times have you downloaded an app just to have it crash before getting to use it? I don’t know about you, but I don’t even waste any more time on the app after it crashes on the first try — I just delete it right then and there. First impressions...
The future of TV
Considering this is the last generation to have experienced the “old” linear TV devoid of any interactivity or ubiquity, they will likely be a major part of TV paying subscribers in the years to come. However, they are not alone, and an even more demanding generation will rule: the born-digital...