Perspectives

The Future of CRM – Part 1

CRM technologies are decades old and much of traditional core functions, such as sales, marketing and customer service, are now becoming a commodity.


News

Discussing network automation and AI – the next wave of growth in the Telco industry

Celfocus will sponsor the second edition of FutureNet World, taking place in London on March 24th and 25th.


Being Celfocus

The year of twenties

In 2020, the year of a new decade, technological advancement and worldwide promises, Celfocus celebrates 20.


Perspectives

Keeping a track on customers

Digital has contributed to a rising number of channels through which customers get in touch with the operator. An integrated, functional, cross-channel experience is achievable with the right...

About Beacon

Take a seat and be welcome to Beacon, a Celfocus’ blog.

We wanted to create a space of sharing that represented the constant pursue of new ideas and insights about the present and the future of the Telecommunications industry.

To keep you on the loop of what’s going on, we’ll share Celfocus' latest achievements, alongside with the “behind the scenes” of our teams, to show you what it takes to deliver innovating and value-added solutions our customers came to expect from us.

Learn more about Celfocus at www.celfocus.com. In case you would like to get in touch, please reach us at marketing@celfocus.com.