Accessing websites, web apps and online services is among the most common feeling for digital users today, because it’s easy and fast. However, measuring and assuring the Quality and Satisfaction of User Experience is a little bit more complex.
Customers shouldn’t be defined by their ID or number, but as an individual person. Learn more how CELFOCUS Omnichannel is reinventing relationships.
Celfocus was founded in the beginning of the new millennium.
Back in 2000, Celfocus was founded with the purpose of tackling telco business challenges through innovative and high-tech products and solutions. Learn more at www.celfocus.com
Take a seat and be welcome to Beacon, a Celfocus’ blog.
We wanted to create a space of sharing that represented the constant pursue of new ideas and insights about the present and the future of the Telecommunications industry.
To keep you on the loop of what’s going on, we’ll share Celfocus' latest achievements, alongside with the “behind the scenes” of our teams, to show you what it takes to deliver innovating and value-added solutions our customers came to expect from us.
Learn more about Celfocus at www.celfocus.com. In case you would like to get in touch, please reach us at email@example.com.