Ultimate sophistication – How to Measure User Experience Quality

Accessing websites, web apps and online services is among the most common feeling for digital users today, because it’s easy and fast. However, measuring and assuring the Quality and Satisfaction of User Experience is a little bit more complex.


Welcoming Beacon, a Celfocus blog

A digital space aimed at sharing ideas, points of view and information both about Celfocus and the Telecommunications industry.

Being Celfocus

The best of both worlds

Flash interview with Ana Paiva Loureiro.


People aren’t numbers: How CELFOCUS Omnichannel is Reinventing Relationships

Customers shouldn’t be defined by their ID or number, but as an individual person. Learn more how CELFOCUS Omnichannel is reinventing relationships.

About Beacon

Take a seat and be welcome to Beacon, a Celfocus’ blog.

We wanted to create a space of sharing that represented the constant pursue of new ideas and insights about the present and the future of the Telecommunications industry.

To keep you on the loop of what’s going on, we’ll share Celfocus' latest achievements, alongside with the “behind the scenes” of our teams, to show you what it takes to deliver innovating and value-added solutions our customers came to expect from us.

Learn more about Celfocus at In case you would like to get in touch, please reach us at